Apple's AR/VR headset is coming soon with eye- and gesture-tracking, dual 4K displays, M-series chips, and more. Certifications are updated on a per product basis annually. Based on 4 salaries posted anonymously by Nokia Technical Manager employees in Dusseldorf, Germany. Then she told me how her phone contained a very important message that would break her heart if she were to lose it forever. These cookies will be stored in your browser only with your consent. Average Apple Technical Specialist hourly pay in the United States is approximately $17.06, which is 30% below the national average. However, you may visit "Cookie Settings" to provide a controlled consent. I agree to the. You should also be familiar with the latest versions of macOS, iOS, and Android operating systems. click here to select a store and view pay information. Do you love how it feels to help others? These cookies ensure basic functionalities and security features of the website, anonymously. Get startedand submit your resume. Based on 1 salaries posted anonymously by ICF Human Trafficking Training And Technical Assistance Specialist employees in Charles City, VA. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. Whether youre helping customers get started with the Mac or finding answers to their questions about other Apple devices, youre ready to share knowledge and provide exceptional assistance. Apple digital badges are typically valid for 2 years from the date issued by Apple, but specific expiration dates vary. The training has been completely redesigned and moved to an online, self-paced format. Apple today announced new training courses and certifications to help IT professionals learn how to support and manage Apple devices in the workplace. Learn more (Opens in a new window) . Recertification exams for unexpired certifications cost $49. Were excited to work with Apple in our new chapter as a 501(c)(3) and ensure that the certification is available to anyone with the passion to take a new step forward in their career.. We also provide our own trainer-developed courses and bespoke courses to meet any requirement. Apple's most powerful Mac will finally shift to Apple silicon. Apple's upcoming iPhone 15 Pro models may spark a "replacement demand" among owners of older iPhones, due to the significant improvements enabled by the A17 processor, Apple's first iPhone chip based on TSMC's first-generation 3-nanometer process. Join to apply for the US-Technical Specialist role at Apple You may also apply directly on company website . It was just a few days later when I received my first follow-up call. Each of those locations employs over 100 people totalling aboutabout 30,000 full- or part-time retail workers. tock pay options (up to 10% of your income quarterly at 15% of market value) and d. iscounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Youll be our customers human connection to Apple: empathetic, friendly, and real this is more about restoring relationships than repairing technology. OWC Thunderbolt Go Dock - Perfect for New MacBook Pros! This cookie is set by GDPR Cookie Consent plugin. View All Courses Questions? Apple introduces new professional training to support growing IT workforce New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers Apple today launched updated professional training and certifications for IT support and management. Apples most important resource, our soul, is our people. The mob used the electronics in the store to play music and record their dance routine. Its important to have a strong technical foundation in order to succeed in this role, so its a good idea to start by learning the basics of coding, web development, and graphic design. Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030. And be amazed by what it does for yours. When a customer needs assistance, you quickly assess their situation. The GTT Project Specialist acts as primary liaison with our global customers on training project matters including cost estimates for training bids, schedules, planning, and more to ensure successful delivery of customer requirements. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Great offering by Apple! Come eager to listen and learn from your team, your mentors and your customers. All our courses are practical, hands-on, and led by trusted Apple experts. The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management (MDM). Its a secure, shareable credential. (iOS 16.4 Beta 2), New iPhone 15 Leaks & Rumors (New Design, Colors, Features & More), AirPods, HomePod, and Apple Music in 2023 ft. @DavidLewisTech, Privacy / DMCA contact / Affiliate and FTC Disclosure. Europe's No.1 Apple Training Specialist. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. You also have the option to opt-out of these cookies. Your base pay will depend on your skills, qualifications, experience, and location. Apple Inc. All rights reserved. Youre supporting people. You maintain composure and customer focus while troubleshooting and solving issues. When a customer needs assistance, you quickly assess their situation. Technical Specialists may be required to travel to customer sites. This cookie is set by GDPR Cookie Consent plugin. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. The cookie is used to store the user consent for the cookies in the category "Other. As a result, Apple technical specialists who are able to communicate with diverse groups will be in high demand. This was right before the iCloud and wireless backup days, and the message was not within the voicemail server we tried this solution first. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Attention to detail: Attention to detail is the ability to notice small changes in a system or process. Well provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. Each exam costs $149, with vouchers available from the Mac Admins Foundation for applicants in financial need. Apple on January 23 released iOS 16.3, delivering support for Security Keys for Apple IDs, changes to Emergency SOS functionality, support for the second-generation HomePod, and more. Come eager to listen and learn from your team, your mentors, and your customers. I will never forget them. To ensure quality, consistency, and accessibility, Apple Authorized Training Centers for Education require that an Apple Certified Trainer deliver the classes. The exam costs aren't as crazy as CompTIA. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. Apple is a drug-free workplace. You reassure customers when delivering product diagnoses and potential solutions. Schedule your exam session in advance and plan to complete the exam in one sitting in a private space. You may be communicating with other technicians, engineers or managers. I remember they would often buy the entire store crew a full meal for free on launch days, which was pretty awesome. This training may last for a few weeks or months, depending on the size of the company and the complexity of the role. Copyright Note: Apple benefits programmes vary by country and are subject to eligibility requirements. Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. You reassure customers when delivering product diagnoses and potential solutions. At other times, you refer customers to support team members who get them up and running again. They must also have excellent customer service skills. When a customer needs assistance, you quickly assess their situation. The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management (MDM). We also use third-party cookies that help us analyze and understand how you use this website. Flexible hours, amazing people and union team, as well as a feasible work-life balance that . Add to Favourites IN-Technical Specialist. Learn more (Opens in a new window) . Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. 325 reviews from Apple employees about working as a Technical Specialist at Apple. We deliver a full range of Apple courses, including support and repair training for Apple devices. The difference between "Specialist" and "Genius": I was never an Apple Genius because I was a part-time employee, and Apple only offers Genius positions as a full-time job. When a customer needs assistance, you quickly assess their situation. Average salary for Siemens Healthineers Technical Training Specialist in Setauket: USD 93,065. By becoming an Apple technical specialist, you can set yourself apart from the competition and find success in this growing field. The program is open to institutions in Europe, the Middle East, India, and Africa. As noted by YouTuber ZoneOfTech on Twitter, Apple typically uses two pins to attach each button to the chassis, but Apple today announced increased trade-in values for a limited number of older iPhone models in an effort to encourage customers to upgrade to the iPhone 14 lineup. Bing Ads sets this cookie to engage with a user that has previously visited the website. In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelor's degree in computer science, information technology, computer engineering or another closely related field. Next-generation version of iOS, set to be previewed at WWDC 2023 in June with a public release in September. Apple is a drug-free workplace. Other benefits included stock pay options (up to 10% of your income quarterly at 15% of market value) and discounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The mob used the electronics in the store to play music and record their dance routine. After submitting my application it was a waiting game. The customers can make or break the day which led to many days being . The sector specific training will be part of our Campus to Technical Careers (C2TC) program. Find available Technical Support and Customer Support roles Learn about Apple Support Advisors Apple Store Support document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to our mailing list and well send you a 10% off code to use when you contact our team to book any Apple training course for a limited time only! Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . As mobile devices become more complex, technicians will be needed to repair and maintain them. The new courses are sequential and build on a user's skills as they progress, with new certification exams available to demonstrate competence at each level with corresponding digital badges. As businesses become more reliant on technology, the need for security professionals will continue to grow. The cookie is used to store the user consent for the cookies in the category "Performance". Average salaries for Fujitsu Technical Systems Specialist: [salary]. Review information and details about the policies, terms, and conditions for Apple training programs. The Apple Certified Trainer program prepares you to deliver the App Development with Swift curriculum. Apple is a drug-free workplace. To become Apple certified, you have to jump through some hoopsspecifically, you must successfully complete Apple's Macintosh Service Certification Exam and the Mac OS X 10.8 Lion . Transforming Ford and delivering great value to our customers is being fueled by technology including enabling our people to do their best work with the best tools as we create the digital factory of the future, said Mike Amend, Fords chief enterprise technology officer. This might include experience with the Mac operating system, the iPhone, the iPad, and the various applications that are available for these devices.