Request ID: 7a2a988ba9d144b3. A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. Or maybe we have to wait. Alex P. is a great addition to our team. However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. HiCW,Thanks for the review! HiJulia,Thanks for the review! By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). Capture your ticket's QR code or barcode. Buying Tickets Buying Basics, Resale, Accessible Seats and more. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I appreciate the non scripted chat support. I bought better seats now I have an extra pair of tickets for Aerosmith. HiTyler,Thanks for the review! You will enter your community username and new password and done! Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. Answer (1 of 4): If you are talking about non transferable mobile tickets you have two options: call Ticketmaster fan support and have them placed in will call as alternate pickup or take a screenshot of the barcode and send that to the buyer. Different websites have different policies, but if yo. If available, select the ticket (s) you want to sell and click Continue. Service was friendly and efficient! If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. Official tickets and your source for live entertainment. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. Thanks for the review and enjoy your event! If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. ~VP, Contact Center. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Very bad and annoyed with your product. Thank you. 3.) I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event? ~VP, Contact Center. Let us know what you were doing when this page came up, plus your IP and request ID People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. We are working hard to provide the best customer experience so your feedback does not go unnoticed. I believe the issue occurred due to me setting up my information correct. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Instagram did not return a 200. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. They submitted a request that my tickets be transferred to accessible seats. Create an account to follow your favorite communities and start taking part in conversations. Cookie Notice I also reached out to the buyer before and they were understanding and willing to have the tickets sent to them directly if I was unable to get through to Stubhub. I could not find them in my account or anywhere. Select tickets to list, then click continue to enter your price and listing options. Otherwise, they'll need to create an AXS account to claim the tickets. Ways to get paid when selling tickets on StubHub. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . 2023 Trustpilot, Inc. All rights reserved. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. Once your tickets have been uploaded to Tixel, well scan them to make sure theyre the real deal and havent been tampered with (this only takes a few seconds). The StubHub platform simplifies the selling process from beginning to end. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. You purchased the ticket initially via Ticketmaster 2. It shows how much when you list them. You are posting the ticket for resale via the Tick. ~VP, Contact Center. I know the option wasnt greyed out before because I remember looking at it when I was considering transferring one of the tickets to a friend that is supposed to be going with us in case we were to go separately. Selling Tickets Selling Basics Why can't I sell my ticket? Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. Monae helped me by submitting a ticket to expedite shipping. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By using Tixel, you can list any event ticket for sale and get them into the hands of someone who can use them. I don't want to have to wait until May to get my money back. Are there any tickets . Glad we could help :). AXS truly is a new and better ticketing service, with better Customer Support, than Ticketmaster or any other service I've used. First, is it better to sell by directly contacting the person? The person who helped me out was fantastic. If your tickets are in your inbox, you will need to forward the original email with tickets to. Although I waited in the queue, once he joined, all was great! Review and complete the transfer. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Find out how we combat fake reviews. Why should I sell tickets with AXS? Glad we could help :). Log in to or create a StubHub account. Companies can ask for reviews via automatic invitations. You want to render an elevation you can create another 3D view then right click on the box in the upper right corner and go to orient to view then elevation. Kyturra is a great addition to our team. Reddit and its partners use cookies and similar technologies to provide you with a better experience. On Sale Friday, March 3 10 a.m. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). StubHub payment is unclaimed. You need to check your account's status. To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. My tickets have not shipped with a week to the event. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. BUY THE PERFECT TICKETS Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. Hi there! While its not solved yet, they said to call back tomorrow. Is this usually pretty safe? Appreciate any other tips or insight. Often the artist and the venue puts a delivery delay until a week or two before the show. The view from "up in the nosebleeds". Having buyers remorse also the gf is also .. so I wanted to resell the ticket but its greyed out. Glad we could help :). Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. 2.) By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Will it be available for these tickets at a later time? Create an account to follow your favorite communities and start taking part in conversations. The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . Sherrell is a great addition to our team. Check out the link for How to Sell Tickets on StubHub From Axs. Once youve uploaded the file, you will have the option to select which tickets you want to sell. Sells Music & Sports Tickets. Set your selling price and select your preferred payment Get started now and sell your AXS ticket here. Select 'Sell' from the home page or an event page. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . She understood my concerns and tackled them all! Ticketmaster sell button greyed out. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. Im pretty sure you have to be in a 3D view to render. Linda assisted me with a few issues with my stagecoach tickets! After the switch, you will enter the email address you use to access the community in order to reset your password. 2023 Tixel Pty Ltd. ACN 625 710 581. Hi SmileyInFrswd,Thank you so much! If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. What options do I have. Ok thanks. I realized I have GA tickets for a show on this Sunday. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. Your response and assistance would be greatly appreciated. Once youve found your tickets, you can forward your email ticket to us or upload your PDF. Alex P was a wonderful representative. We are working hard to provide the best customer experience so your feedback does not go unnoticed. 01-12-2022 01:21 PM. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? It's all a fan needs, all in one app. To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. axs sell tickets grayed out. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Reddit and its partners use cookies and similar technologies to provide you with a better experience. - AXS Help Centre What is Transfer? (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). ET I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. I bought better seats now I have an extra pair of tickets for Aerosmith. Click "Transfer Money" Enter a transfer amount and select a transfer destination. You are correct. Supr3m3Hyp3B3ast 1 yr. ago. Being paid through PayPal but the PayPal email is wrong. THANK YOU STACY, Hi Janet,Thank you so much! Stefan is a great addition to our team. Glad we could help :). An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. She was very friendly and helpful. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Want to list and sell your tickets on AXS? Ticketmaster should be able to confirm this for you. HiHeather,Thanks for reaching out to us and providing feedback. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. She made the experience dare-I-say enjoyable! I only have the option to transfer tickets to another person. Think again. It might change, but you might have to risk either stub hub or PayPal g & s. Be careful of scammers. Thanks for the review and enjoy your event! First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. You will enter your community username and new password and done! Official Tickets and Your Source for Live Entertainment | AXS.com That sounds like a problem you need to fix. It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. I asked to speak to a manager and I have to wait 2 DAYS to speak to one. Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Privacy Policy. Only problem is Im too disabled to do GA at this point. Your website glitched causing me to overpay for a ticket. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. HiChris,Thanks for the review! I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. Huh. Here are 8 tips for writing great reviews. 01-11-2021 06:36 AM 1 Reply 4.) In answering this question I'm going to make the following assumptions: 1. This is for tool on Feb 5 in New Orleans. I want to sell 2 kcon tickets for 8/11. I hope to get to use them for everything going forward. What are reasons for Sell Ticket option being greyed out? We are changing the way you register and sign-in to the StubHub Community. I received an immediate response that the request had been logged, but it took six days to receive actual assistance. Got a spare ticket you need to sell? other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. It goes against our guidelines to offer incentives for reviews. These were bought bought early and the tickets are listed as official platinum. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. In the future, I would definitely try not to use AXS for ticket purchases. Alex P. is a great addition to our team. We also ensure all reviews are published without moderation. Check out the link for How to Sell Axs Tickets on StubHub. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. Ive sold mine through AXS however they dont actually give you the money until the performance has happened which makes zero fucking sense. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Click the Sell Tickets button or the Sell button on the app. You will then receive an email from Tixel with a unique link to complete your listing. Your website did not address my issues. Community Log-In Changes May 1st . Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. What Are The Exact On-Sale Times For Each Show? How can I recall a transferred ticket? Or is it better to sell on a resale platform like StubHub, etc.? How many times can a ticket be transferred? May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. Get started now and sell your AXS ticket here. I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. ~VP, Contact Center. Still good to post for sale and they will transfer when they become. 03-12-2017 02:13 PM. They are P3, section 322 row 8. Ticketmaster terms said no resale for this event, It might change, but you might have to risk either stub hub or PayPal g & s, Thats the only reason why I wanted to try sell through Ticketmaster Im scared of scammers lol. If your AXS tickets are in a PDF, you can upload the PDF ticket file here. and our ~VP, Contact Center. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. All customer service interactions should be that fantastic! With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Glad we could help :). Choose whether you are a season ticket holder or an individual game ticket holder. Yeah dont sell it through stub hub theyll basically want a portion of how much you sell it for. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! My show starts in a couple of hours and I have not been able to transfer. We know that fans of live entertainment have been looking for a solution to these issues for a long time. ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. Thanks. The site owner may have set restrictions that prevent you from accessing the site. ~VP, Contact Center. And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. Cookie Notice Find the event and choose the date Follow the steps. Heres Why, Corner Hotel Partners with Tixel to Reduce No-Shows by 50%. TONS of tickets are listed as resale but for me, the option is greyed out. ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. Yeah, I mean it's kind of hard to feel bad for you. Thanks for the review and enjoy your event! USE TICKETS WITH THE APP I purchased 4 tickets in the 308 section of the United Center. Privacy Policy. How do I sell tickets with AXS? And after I managed to get to the site, it had repeated errors with payment. I shared a Mobile Ticket with a friend and . This experience has been atrocious. Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. If the recipient has an AXS account, they'll receive the tickets right away. To resell a ticket purchased on AXS, you need to: Find your AXS ticket. User flair is your favorite album/song! I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). Alex P. Was so helpful and kind. I shouldve reached out much sooner, but I forgot. Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I finally got someone to answer and they sent me a weblink to upload some screenshots. Hi ANASTASIA,Thank you so much! When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. Thanks for the review and enjoy your event! We are dedicated to making the needed changes so in the future you have the best experience. I don't want to have to wait until May to get my money back. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . She should be commended by your company. Set your ticket on a flat surface to take a picture of the barcode. If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. We are dedicated to making the needed changes so in the future you have the best experience. Frequently Asked Questions and Answers to the Use of Ticketmaster What if my friends arrive later than me? Look for the "Sell" or "Sell Tickets" button on the homepage and click on it. 2. You can absolutely still sell through StubHub. HiMarie,Thanks for reaching out to us and providing feedback. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). Can I sell my ticket? Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? Transfer is used for AXS Mobile ID tickets. Anyone can write a Trustpilot review. ~VP, Contact Center. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Stefan H. was outstanding. Thank you, Alex! Your ticket may not be available for AXS Official Resale. What we have found over many years is that a certain kinds of presale can give you great seating and . Upload your ticket to Tixel. However the rest of my AXS experience has been very negative. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. Thanks for the review and enjoy your event! You can sell on stubhub or independently (through facebook, reddit, craigslist, etc.) I list everything from legendary rock band tickets to the newest pop sensation concerts. Go to solution Greyed out Transfer/Sell buttons on Ticketmaster Has the issue with Ticketmaster's greyed out Transfer/Sell button been resolved? The response was fine but "our app is not wifi friendly"? Press question mark to learn the rest of the keyboard shortcuts. Check your email account for the original tickets issued, or login to your AXS account. Stacy S. is a great addition to our team. If it isn't supported, you won't be able to use Wallet. Hi Susannah,Thank you so much! Also, I'm a little unsure about how to get the ticket to the person when sold. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Once youve made your selection, use the pricing slider to adjust your sale price. Challenge Increasing Fair Access to The Seats You Want AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.AEG operate venues globally, as well as promote events under their AEG Presents banner, meaning these venues and promoted events typically use AXS as their . While on the phone, they were able to verify the screenshots were allowed and completed the sale for me.