The Medical Centre is staffed by fully-qualified personnel, and benefits from 24/7 specialist paediatric telemedicine support. Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays. There are ad-hoc programmes designed for every age group, as well as sports competitions, contests, quizzes, treasure hunts, and games in the swimming pool. Are there parking facilities at the pier? Every child is issued with an MSC ID wristband during embarkation. They keep saying a future cruise credit would processed in a couple of days every time I call in. 2 - At supply chain interchange points, such as container depots (gate in/gate out), packing location (upon arrival, during packing, when packing is complete), transfer of units full and mt units, export/import terminals when gate in/gate out and transshipment (when loading/unloading to/from ship) and finally upon arrival/during unpacking and before to returning mt units to depots. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Union 2 Esq. 34662 skdar, stanbul What credit\prepaid\ debits cards are accepted? For detailed information on Crime Response please click here. We leave from Port Canaveral in 3 days for an 8 day 7 night cruise. MSC Mediterranean Shipping Company would like to remind our supply chain partners of our policy regarding the mandatory use of International Standardization Organization (ISO) 17712 compliant High Security Seals (HSS) on all full containers for international transport by MSC. 5, office 519, MSC Krstarenja doo Ibirapuera 2332 - 6th floor - tower #2 Do you provide any equipment for parents with young children? ITINERARIOS LOCALES. Search by country Africa (11) Americas (35) Asia & Oceania (19) Europe (27) Contact by topic . You will be able to upgrade your package on board through the MSC Captive Portal (the website used to activate the pre-paid package). Our apologies for any inconvenience caused. Online chat available from homepage. And what kind of kids activities will be available? LV1010 Riga, Latvia Yes. Spoke with Willie, customer service. The equipment and machines used for haemodialysis treatment are carried on a limited number of cruises. 2023 MSC Cruises S.A. All rights reserved. We're here to help you in any way we can. Will the Kids Club be open in the next months? Just contact the Reception - Guest Service or the Matre dhtel for details. HR 21000 Split - Croatia Partnering with world-leader Chicco, we provide a limited quantity of beautifully-designed bottle warmers, strollers, bouncers and backpacks on board for your combined comfort and convenience. Phone/ Fax: +40 (268) 471 057, Ship Travel International MSC Industrial Supply Co. | Contact MSC X Chat with MSC! You can settle your final bill in any of the following three ways: By credit card (pre-cruise inquiries - upcoming sailings, itinerary changes, booking, promos, etc), Media/journalists to contact:msccruises@punchcanada.com, 2023 MSC Cruises S.A. All rights reserved. 77-79. At this time, the purchase of the puppy is in limbo. This service is free. 14 Tsar Osvoboditel Blvd.,fl. What about help warming infant milk formulas and baby foods? January 21, 2014. I called the main number (OP here). View the full list of prohibited and restricted goods. Swimming caps are optional, but flip-flops should be worn around the pool (and can be purchased in the shops on board). The breeder knew NOTHING about the charge. SOLAS VGM Customer Service: 1 800 222 3367, It is illegal to bring the following items into or out of the USA. MSC customer service has been terrible. Are there additional costs for the performances? What is Satellite Internet Access and how does it work? Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. Do you have medical services for children? Mediterranean Shipping Company US callers: 888-LINK456 - International callers: +1 212 8271672 - Email: support@msclink.com Entertainment varies between itineraries. Chicago, IL Customer Care and Fulfillment Center 1575 Hunter Road Hanover Park, IL 60133 Toll-Free: (800) 645-7270 Fax: (630) 274-3975 We offer a variety of the best financial services and strive to help you whether you need an auto loan, checking or savings account, and even a home mortgage. What medical services are available on board? Switzerland. Email is optional. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.msccruisesusa.com/en-us/Contact/Contact-Us.aspx, MSCExistingReservations@msccruisesusa.com, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. For truck delivery the ultimate deadline for VGM submission will be 12 noon local time the day of the cargo cut-off. It is extremely important that you always arrive at the port with your e-ticket, including the embarkation form with complete and accurate personal data. In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays. Str N Titulescu nr 6 Search and reserve activities and then get notifications for your booked events, restaurants, shore excursions, shopping and all the significant information, directly on your smartphone. Find company research, competitor information, contact details & financial data for MEDITERRANEAN SHIPPING COMPANY NIGERIA LIMITED of Lagos. Theres a good chance youll find the information youre looking for in our Frequently Asked Questions section, so why not give it a try? Luggage will be delivered directly to your cabin shortly after embarkation. MSC International. Export. You can check your case status, see our case processing times , change your address and more right on our website. To discover all the privileges please clickhere. Phone: +36 1 209 2110/105, Cruiselines Agency Ltd (MSC Partners) :1-562-9019400; Fax No. 877-665-4655. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Click here for more info . Customer Service: (877) 665-4655. In case of bad weather all the entertainment activities take place in the main lounges of the ships. :1-562-9019490; For Rates and Sales inquiries, please send an email to US_Customer_service@wanhai.com Have a question, comment, or need assistance? For cruises in the Caribbean, South America and South Africa, as well as MSC Grand Voyages going to Europe and to Australia, the onboard currency is the US Dollar ($).The onboard currency for MSC Virtuosa summer season cruises through October 2023 will be the British Pound (). No. Scooters must be stored and batteries recharged in your cabin which is fitted with 110V sockets (US type sockets) and 220V sockets (German type sockets)avoiding to connect when using the hairdryer. Kruisweg 825-A Wschowska 9, MSC Cruzeiros Portugal On board MSC Meraviglia, MSC Seaside, MSC Seaview, MSC Bellissima and MSC Grandiosa, we offer Digital wristbands (for a fee), allowing you to see exactly where your little ones are at all times. In the context of the U.S. Customs Trade Partnership Against Terrorism (CTPAT) program and in line with guidance from many government agencies Agricultural Security Minimum Security Criteria, the U.S. Customs and Border Protection (CBP) Customs Trade Partnership Against Terrorism (CTPAT) Maritime Security Unit (MSU), along with representatives of U.S. Department of Agriculture (USDA), Animal and Plant Health Inspection Service (APHIS), Australian Department of Agriculture and Canadian Food Inspection Agency (CFI) and various other governments and/or international entities such as theWorld Trade Organization (WTO), and according with the International Plant Protection Convention (IPPC), it has become increasingly important to focus on the prevention of pest contamination of containerized cargo and wood products (WPM Wood Packing Material) in order to mitigate risks such as bio-security and hazards along the supply chain. All on board purchases are made with the personal cruise card, eliminating the need to carry cash or credit cards on board. Get the latest business insights from Dun & Bradstreet. No, although food and drink may be bought on board. Belgrd rakpart - Nemzetkzi Hajlloms As a result, for example, all cruise ships must have regularly-checked lifeboats, life rafts and life preservers for every person on board, plus a specified minimum additional capacity. E-mail: vakacio@otptravel.hu, Jet Travel Ltd. Lou Karcanes (1) 609 254-5981 Management Team Contact Information Scope Contact Name Email Phone Number; Customer Service- Export: Wilson Baker: wilson.baker@oocl.com . All requests are sent directly to MSC Cruises and reviewed internally. Is it necessary to make reservations for the theatre? Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). Please rotate your device to enjoy a better experience. This interference can result in slow response times or even the system becoming unresponsive. The purpose of this letter is to draw your attention, as one of many actors in the international container supply chain, onto the importance of enhancing the understanding of challenges and opportunities for identifying and reducing pest risk in our common business areas. Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. No existing res yet, I am trying to book. Two pieces of luggage per person is the accepted limit*. MSC's cargo handling facilities are strategically located to ensure the efficient and timely loading of goods for export and import. Phone: +36 1 486 6060 The Centres for Disease Control and Protection (CDC) has issued guidance advising against travel in zones affected by the Zika virus for women who are pregnant and their partners as well as for women who are trying to become pregnant. 2023 MSC Cruises S.A. All rights reserved. C. P. 11800 Mexico D.F. Thank you for visiting our site and we look forward to seeing you on board soon! Charles de Gaulle Square, no. In order to issue the e-tickets, the following personal information is required for all passengers included in the booking: First Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Passport or National ID Card Number, Passport place and date of issue, Passport or National ID Card expiry date, and Emergency Contact Information (First name, Last name, Telephone Number of a relative or friend not traveling with you, that we may need to reach Before arriving at the port, you should ensure that you have all personal travel documents required, and that all personal information shown on your embarkation form is correct. Marine Tower, 2nd Floor, Johannesburg:1 Wessels Road, Rivonia - South Africa Suite 100 Can I bring my Mobility Scooter on Board? Ord. A fully-equipped games room is also available with a vast selection of toys selected according to the needs of each age group. Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST, 6750 N. Andrews Avenue Av. Is there special pricing for children on shore excursions? Office Split We're here to help you in any way we can. It is free for guests to attend the performances held on board MSC cruise ships. Operating from four regional offices in Ipswich, London, Liverpool and Glasgow, supported by our national team across the UK, we're committed to delivering customer excellence and finding the best solution for your cargo. You can either search by topic or look for a specific question. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. To check-in online: Asked for supervisor a few times and was always told they will call me back but never did. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. Kosher meals(pre-packaged breakfast, lunch and dinner)may be available on board for an additional charge starting from 25 pp/day. Is there a fee for the 4D cinema on board? Those cannot be used with the Browse package. A diverse variety of performances is programmed for each evening: international musicals, classic and modern songs, dance, mime acts, magicians and jugglers. Onboard bar purchases will incur a gratuities, automatically added to all purchases: 15% gratuities on European, Emirates, South Caribbean, Red Sea, South America (Brazil and Argentine) and Far East itineraries, and 18% gratuity on North America itineraries.